Description
Introduction to the basic principles and working environment
of an AGCO agricultural equipment service center. Topics to be
explored include: the proper use and care of hand and basic
power tools, the use of precision measuring tools, test equipment
and special tools, safe and proper use of small jacks and cribbing
as well as large shop tools such as hydraulic presses and overhead
cranes. General shop safety, hazardous materials handling, MSDS
sheets and information relating to all aspects of EPA and OSHA
compliance will be discussed in detail. Students will learn the
language and vocabulary related to the Agricultural Equipment
service industry including work order generation, parts lookup,
scheduling and billing techniques. Customer relations skills
centered around both outside and inside sales and general
working relationship development within an organization will
be explored. The cornerstone of these soft skills will be the Butler
machinery mission and company cultu